Create Your Goodwill Letter

Fill this out and we’ll draft a first version of your message. Always review and edit before you send.

Your Name: Company Name: Type of Issue: Select one... Late fee / bank charge Overdraft fee Service outage (phone/internet) Accidental subscription charge Delivery / order problem Travel / hotel / flight issue Other billing or service issue What happened? (facts only) How long have you been a customer? What are you asking them to do? Tone: Polite & respectful Friendly & conversational More formal Generate Letter

Your Draft Letter

Always read, personalize, and correct this before sending.